Capture and leverage client C-level referrals to grow your reputation and business!
This HPO21 Institute program includes on-line resources, training, templates and support to allow you to:
• Quickly get in-the-door of new businesses: for-profit, non-profit and government prospects
• Start the engagement the right way - with an effective assessment of client performance in sixteen results areas
• Position you as the client's facilitator of internal consulting-focus teams: leadership, customer, operations, workforce teams
• Systematically analyze large amounts of information using over thirty tools to drive these teams to shape a high performance organization
Build internal consulting competency in your clients’ organization, complete with tools and online resources.
A collection of 18 procedures and over 30 tools for assessing current performance and boosting results to high performance levels including Workforce, Operations, Customer and Leadership areas. Puts the Malcom Baldrige Framework to work.