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IMC SoCal: Secrets of Sustaining a Consulting Business for 30 Years (in-person + Zoom video) meeting
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Lessons Learned From Sustaining A Consulting Business Through 3 Decades with Gayla Kraetsch Hartsough, President, KH Consulting Group

When: Friday, March 2
7:30-9 am
Where: The Lakes Golf Course & Driving Range
400 S. Sepulveda Blvd.
El Segundo, California  90245
United States
Contact: Tom Robinson

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Lessons Learned from Sustaining A Consulting
Business Through 3 Decades

Gayla Kraetsch Hartsough, President
KH Consulting Group

Gayla Kraetsch Hartsough, Ph.D., President and founder of KH Consulting Group (KH), will discuss strategies for establishing and sustaining consulting businesses and serving their clients.

KH just celebrated its 32nd anniversary. Gayla has extensive expertise in organization change, public policy, strategic planning, service delivery, community needs assessments, and stakeholder buy-in. She has consulted on more than 300 projects throughout the United States, Asia, Australia and Europe.

Much of KH’s work involves local, state, and federal governmental agencies; higher education and K-12 educational systems; non-profit organizations; transportation systems; utilities; and health care providers. Among her clients are the County of Los Angeles, City of Los Angeles, Los Angeles World Airports, Children’s Hospital Los Angeles, City of Beverly Hills, City and County of Denver, County of Orange, Port Authority of New York-New Jersey, Port of Long Beach, Port of Los Angeles, Los Angeles Community College District, San Francisco Community College District, UCLA, Telstra (Australia), Los Angeles Department of Water & Power, Metrolink, and University of Southern California.

Gayla indicates KH team members are outstanding professionals with mature business judgment and the right types of expertise. By adding the KH approach, which involves specific processes for sharing ideas and building buy-in, KH’s final recommendations contain thorough documentation, feasible alternatives, and applicable conclusions. The bottom line is that KH delivers recommendations clients can act on now, and sets them on the right strategic course for the future.

During growth periods, many of KH clients retain the firm for its strategic-planning services. During hard economic times, they are more concerned about KH’s “right-sizing” and cost reduction services. On the latter engagements, KH clients typically realize cost savings or revenue enhancements between 2 and 10 times the KH project costs within the first two years of implementation.

“Regardless of economic conditions, KH is strategic,” says Gayla. “Our strategic recommendations respond to our clients’ needs, and provide the course to address their immediate issues and position them to be resilient and poised for a better future.” Additional information on KH Consulting Group can be found at

 About Gayla Kraetsch Hartsough, Ph.D.

The educational background of Gayla Kraetsch Hartsough, Ph.D., is very strong and includes: Bachelor of Science degree from Northwestern University’s School of Communications, an Ed.M. degree from Tufts University; a Ph.D. and M.Ed. from the University of Virginia; and post-doctorate work through the Woodrow Wilson National Fellowship.

She previously worked for Willis, Towers, Watson (formerly Towers Perrin) as a Managing Consultant in Washington, D.C.; Sydney, Australia; and Los Angeles and for the Academy for Educational Development (AED), Management Division, as a Senior Program Officer in Washington, D.C.

Gayla is a former member of the Board of Directors of the National Association of Women Business Owners Los Angeles (NAWBO-LA); a past president and member of the Organization of Women Executives (OWE); and a member of the Women’s Leadership Council. She was named one of the top 50 women at 50+ in Los Angeles by BTW and one of Ten Women of Achievement (1990) by the Century City (California) Chamber of Commerce. She’s cited in the Marquis Who’s Who in America (for more than 20 years, Who’s Who in the World, and other similar publications. For Northwestern University, she serves on the Council of One Hundred, is a former member of the School of Communication’s National Advisory Council (Member for 12 years), and is a former Board member of NUEA-West.

She is also an Associate Adjunct Professor at the University of Southern California (USC), Sol Price School of Public Policy/IPPAM, where she teaches public policy to international graduate students. She has published more than 20 articles and chapters in books on public sector, research, and management issues. She moderates and serves on conference panels and is a frequent lecturer to international delegations from China and Indonesia at USC and China and Saudi Arabia at UCLA.

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